Shipping policy
Welcome to Dristi Creation! We strive to ensure that your shopping experience is seamless from the moment you place your order until it arrives at your doorstep. Please review our shipping policy below to understand the delivery process.
Shipping Locations
We currently ship to all major cities and towns within India. International shipping options are also available for select countries. Please contact our customer support team for details on international shipping destinations.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
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Standard Domestic Shipping (within India):
- Free shipping on all orders.
- Estimated delivery time: 5-7 business days.
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Express Domestic Shipping:
- Available for an additional charge of ₹200.
- Estimated delivery time: 2-3 business days.
- Available on demand.
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International Shipping:
- Shipping rates vary by destination and will be calculated at checkout.
- Estimated delivery time: 10-15 business days.
Please note that delivery delays can occasionally occur due to factors beyond our control such as weather conditions, customs clearance for international orders, or unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details. You can use the tracking number to monitor the status of your delivery.
Customs, Duties, and Taxes
Dristi Creation is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, etc.) are the responsibility of the customer.
Missing or Delayed Orders
If your order is significantly delayed or if you experience any issues with tracking, please contact our customer service team at dristicreation61@gmail.com and we will assist you in resolving the matter.
Shipping Address
Please ensure that all shipping information is correct. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.